Refund policy

Please see the return guidelines listed below to see if purchased items are eligible for a return. We offer 30-day returns for all customers. Shipping fees are non-refundable. The return window starts from the day the shipment is delivered/picked up. You are responsible for shipping the item back to us and any associated shipping costs.

To qualify for a return:

  • Items must be in their original condition without signs of wear or damage
  • Items returned by mail must be in all original packaging (tags, box, and pouch included)
  • No individual item of a set can be returned for refund, store credit and/or size exchange, and must be returned as a complete set.

Unfortunately, for hygiene reasons, we cannot refund or replace any earrings.